Payments

Order and Payment

Order Confirmation

Order Status: After placing your order, you can verify its status by logging into your account. If your order is visible under the My Orders section in My Account, you can assume that everything has been processed correctly.


Need Confirmation? If you have any questions or need further confirmation about your order status, feel free to reach out to us via email at [email protected].


Cancelling or Modifying Your Order

How to Cancel or Change an Order: If you wish to cancel or make changes to an order you've already placed, please contact our customer service team as soon as possible at +31 (0)88 786 3536.


Please Note: Once your order has been shipped, it is no longer possible to cancel or modify it.


Payment Methods

Choosing Your Payment Method: During the checkout process, after entering your delivery address, you can select your preferred payment method.


Available Payment Options:
iDEAL
Credit Card
Bancontact
Apple Pay
SOFORT Banking
KBC/CBC Payment Button
Belfius Direct Net
Giropay
Billie
Payment on account (With the 'on account' payment option, selected business customers can place their order and pay within the agreed-upon period after receiving the invoice)


Secure Transactions: All payments are processed through secure and encrypted channels to ensure the safety of your personal and financial information.